Effective date: 2021-06-01
For transactions for services purchased in One Pay Technology
1. One Pay Technology does not provide refund the Customer have made a wrong selection or changed his/her mind. One Pay Technology strongly recommend all Customer to preview any order before confirming the transaction.
2. One Pay Technology does not provide refund and/or compensation for damaged garments due to negligence as the service is self-serviced basis. One Pay Technology strongly recommend all Customer to check the CARE LABEL on garments before using the washer and/or dryer to ensure that the garments are suitable for the application.
3. Refund can be arranged under the following reasons:
- Incomplete cycle due to malfunctions of machines.
- Incomplete cycle due to disruption of supply of electricity, water and gas
- Customer is charged more than the value displayed in the app.
4. One Pay Technology provides the refund in the form of credit(s) within 7 working days if the conditions fulfilled item No.3. One Pay Technology does not provide refund in cash.Contact UsIf you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at support@onepaytechnology.com