Customer Retention Engine

Stop Renting Customers.
Own Your Loyalty.

Turn first-time visitors into lifelong regulars. Launch fully-automated digital stamps, custom branded prepaid wallets, and refer-a-friend rewards — accessible through your OPT Rewards mobile portal and powered by your existing One Pay IoT payment terminals.

OPT Rewards member home page showing laundry memberships, eToken balance, scanner, history, FAQ, and profile navigation.
Branded eToken

Customers keep balance, promos, stamps, and payment actions inside one branded loyalty portal.

Real OPT Rewards Web App

A complete loyalty and wallet journey your customers can understand immediately.

OPT Rewards is designed as a mobile web app for laundromat customers in Malaysia. It combines branded memberships, prepaid eToken wallets, top-up packages, machine QR payment, vouchers, and stamp rewards without requiring a separate machine retrofit.

Memberships

Member Home

Customers see their joined laundry brands, visited branches, eToken balance, scanner button, history, FAQ, and profile in one mobile web app.

OPT Rewards member home page showing laundry memberships, eToken balance, scanner, history, FAQ, and profile navigation.
Prepaid Balance

Brand Wallet

Each outlet can present a branded wallet page with branch identity, prepaid balance, latest promotions, vouchers, and machine scan access.

OPT Rewards brand wallet page showing Dobi DIY NEXA balance, latest news, vouchers, and scan machine button.
eToken Reload

Top-Up Packages

Customers select preset top-up packages while operators can promote higher reload values with bonus eToken incentives.

OPT Rewards top-up page showing eToken packages, bonus token tiers, and selected RM30 reload.
Scan & Pay

Machine Payment

After scanning a machine QR, customers choose the amount, apply rewards or voucher codes, and pay directly using wallet balance.

OPT Rewards machine payment page showing washer price options, reward selection, voucher code, and wallet payment button.
Stamps & Vouchers

Rewards Center

The same web app tracks washer and dryer stamps, welcome gifts, referral rewards, birthday bonuses, and active vouchers.

OPT Rewards promotion page showing washer and dryer stamping progress, welcome gift, referral, birthday bonus, and vouchers.
1

Join a laundry brand and choose the branch.

2

Top up eToken into the branded wallet.

3

Scan the washer or dryer QR code.

4

Pay with wallet, voucher, or reward.

5

Earn stamps and return for the next visit.

Automated Loyalty

Digital Stamp Cards
That Customers Actually Keep

No paper cards. No lost stamps. Every time a customer uses the OPT Rewards mobile portal to scan a machine QR code and activate a washer or dryer cycle, they automatically earn stamps.

  • Custom rules: "Wash 10 times, get 1 free washer cycle"
  • Cross-machine rules: separate stamps for washers vs dryers
  • Fully automated validation: zero action required by shop staff
OPT Rewards stamp progress and voucher screen showing washer and dryer loyalty progress, welcome gift, referral, birthday bonus, and HALFI1ST voucher.
Visible Reward Progress

Stamps, referrals, gifts, and vouchers in one reward center.

Customers can see washer and dryer stamp progress, received welcome gifts, referral incentives, birthday bonuses, and active vouchers before they scan a machine.

Campaigns

Multi-reward

Voucher

Code-ready


Upfront Cashflow

Prepaid Branded Wallets
To Lock in Customer Budgets

Get paid in advance. Allow customers to top up pre-purchased funds into your custom dobi brand wallet. Incentivize loyalty by providing bonus credits when they add larger balances.

  • Top up RM50, get RM55 balance (Instant 10% bonus)
  • Increases merchant float: secure funds before cycles are run
  • Top-up via Revenue Monster checkout — supports DuitNow QR, e-wallets (Touch 'n Go, GrabPay, Boost, ShopeePay), online banking (FPX), and card payments
OPT Rewards branded wallet page showing balance, news, voucher promotions, and scan machine button.
OPT Rewards top-up page showing selectable eToken packages, bonus tiers, and total eToken received.
Cashflow Builder

Branded wallet balance plus reload packages keep customers coming back.

Customers can view eToken balance, top up preset amounts, receive bonus eToken, and return to the same brand wallet for future washes.


Hardware-Free Deployment

Zero Extra Hardware.
Activate in Just 1 Click.

Already using One Pay IoT Cashless terminals on your washers & dryers? Outstanding! You do not need to purchase any additional hardware or wiring accessories to get started.

  • Instant setup: enable inside your One Pay Merchant portal
  • Customer-friendly: no app downloads required, runs via high-end Web App
  • Comprehensive logs: track member balances and stamps in the cloud
QR Machine Activation

Rewards stay connected to the real machine payment flow.

Customers scan a washer or dryer, choose the amount, select an available reward, enter a voucher code if needed, and pay with wallet eToken.

Existing One Pay IoT terminals remain the payment bridge, so loyalty can sit on top of the current cashless machine setup.

OPT Rewards machine payment screen showing washer amount selection, reward selector, voucher code field, wallet balance, and pay button.
Help Center

Frequently Asked Questions

Everything you need to know about setting up and running OPT Rewards at your dobi shop.

No, you do not need any new hardware. If you already have One Pay IoT smart cashless payment terminals installed on your washing or drying machines, OPT Rewards is fully integrated and can be activated from the Merchant Admin Dashboard.
Yes. Operators can configure stamp counts, reward thresholds, washer and dryer specific campaigns, welcome rewards, voucher values, and bonus top-up rules based on outlet strategy.
No. OPT Rewards runs as a Progressive Web App so customers can access the loyalty experience from a mobile browser and continue directly into payment and machine activation.
The customer opens the OPT Rewards web app, chooses the laundry brand or branch, scans the machine QR code, selects the washer or dryer price option, applies any available reward or voucher, and pays using their branded eToken wallet balance.
Prepaid wallets encourage customers to deposit funds upfront, which helps secure repeat visits, improves customer retention, and gives laundromat owners a stronger recurring cashflow base.
Yes. OPT Rewards can present multiple loyalty programs inside the same customer portal, including welcome eToken gifts, referral rewards, birthday bonuses, stamp cards, and voucher-code promotions.
Get in Touch

Start Your Journey

Ready to grow your laundry sales? Speak directly with one of our IoT Cashless Loyalty specialists to configure your custom dobi stamp and wallet program.

ONE PAY TECHNOLOGY

(Reg No: 202203172397 & IP0573825-U)

Business Location

1922-1, Jalan Rozhan
Taman Impian, 14000 Bukit Mertajam,
Pulau Pinang, Malaysia.

Phone Hotline
+60 17-5050 429

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